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Most hub models still treat the pharmacy as the last stop in the patient access journey. Benefits verification, prior authorization, and affordability activities typically happen upstream, with the pharmacy brought in later to resolve remaining requirements before dispensing. Connecting the pharmacy earlier in the journey can help move access work forward sooner, while reducing the repeated validation and handoffs that can add time between intake and dispense.

This guide takes a closer look at what changes when the pharmacy becomes an earlier part of the access journey, and what to ask your current or prospective hub partner to help make that shift.

What's Inside:

  • A self-diagnostic to identify where handoffs, repeated work, or disconnected processes may be adding time to the patient journey.

  • Three conditions that turn pharmacy connectivity into meaningful impact, plus how CareMetx puts them into practice.

  • A 5-question vendor checklist to bring to your next hub partner conversation or RFP to understand how the pharmacy is connected across the access journey.


Download the guide to see where pharmacy connectivity is already working in your program, where handoffs may still be adding time, and what to ask your hub partner about closing the gaps. 

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